Bentley Care Team Overview
At Bentley, we recognize the diverse challenges our students may encounter during their academic journey. The goal of the Care Team is to connect students with essential resources and services to effectively navigate personal difficulties. We are a small multidisciplinary group of professional staff members on campus who collaborates across the university to support students.
If you have a non-urgent concern for a Bentley student, we encourage a private, empathetic conversation as a first step. You can enhance this support by referring the student to campus resources or submitting a Care referral. Submissions are reviewed during university business hours typically within 1-2 business days. For emergencies, contact University Police at 781.891.3131 (on-campus) or dial 911 (off-campus). The Care Team plays a secondary role to all urgent circumstances and should be contacted only after initial emergency notifications are made.
If you are unsure whether to submit a Care referral, please review the rest of the information on this website. During business hours, you may also contact the Associate Director of Support Services at 781.216.7115 or the Office of Student Development, Conduct & Care at 781.891.2161.
Have a Concern for a Student?
Initiate a Conversation
If you notice a student struggling, the most immediate and impactful action you can take is to engage them in a private conversation. This shows the student that someone is aware of their situation and cares about their well-being. Start a conversation in a non-confrontational way, expressing concern and offering support.
Provide Support and Guidance
During the conversation, it's important to listen without judgment and validate the student’s feelings or experience. You can guide the student towards various campus resources that might help them. Assist them in making the connection if they are open to it and offer to check back in with them again.
Follow Up
Sometimes, a student’s needs may exceed what can be addressed in a personal conversation. If you learn of information that makes you concerned for a student’s immediate physical or mental health, please call University Police (781.891.3131) who are available 24/7. For any non-urgent concerns, submitting a Care referral on the student’s behalf can connect them with a more comprehensive support network.
You May Submit a Care Referral if a Bentley Student You Know is...
Still unsure if you should submit a Care referral?
Visit our FAQs page!
Additional Resources
Care Team Tips For:
24/7 University Resources
Safety Concerns
If you are concerned about your personal safety or the personal safety of someone else at any time, please contact University Police at 781.891.3131 or 911/your local emergency number if you are off campus
On Campus Support
On nights and weekends, Bentley always has at least one professional staff member through the Residential Center who is on call to support students. You can reach them by calling University Police at 781.891.2201 and asking for the Administrator on Duty
Mental Health Support
Clinicans are available to provide mental health support via phone after the Counseling Center is closed. To access, call the main Counseling Center number (781.891.2274) and select the after-hours option
The Counseling Center (781.891.2274)
The Health Center (781.891.2222)
Graduate Academic Advising & Engagement
Student Accessibility Services
Student Programs & Engagement (SP&E)
Gender and Sexuality Student Programs (GSSP)
Center for International Students and Scholars (CISS)
Sexual Assault, Relationship Violence, & Stalking
Leave of Absence and Withdrawal/Transfer Process
Our cross-department team ensures a holistic approach to student well-being.
Bentley University strives to make web content accessible to all users. If you are having difficulty accessing information and need this content in an alternate format, please contact Erin Shea at eshea@bentley.edu.